Console banned for unknown reason

Hi,

My son's console has also been banned. I know that it has never been modded as we bought it brand new and that he does not do anything that is not appropriate. I have no idea how long the ban is for and he is very upset. Help!

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Ye olde console ban FAQ - www.xbox.com/.../consoleban

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go to this site for help http://xboxban.blogspot.com

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Actually, this is the proper link: www.xbox.com/.../consoleban

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Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!

For account suspensions, please post in forums.xbox.com/.../41.aspx.

For console bans, please read http://xbox.com/consoleban.

For "marketplace theft" issues, please read forums.xbox.com/.../62589.aspx.

For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

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