My son's console was banned and I need to why
Microsoft do not discuss console bans I'm afraid.
Console bans are never over-turned, once banned it is banned permanently.
More information can be found here Important Information on Console Bans and here Console Suspensions.
You can try posting here for more answers 14 - My LIVE account was suspended, but the Enforcement team will likely just delete the post and send you to the second of the
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.