console ban

I've  talked to an xbox live represetative about my son's console being banned and they could not supply an answer. I need to know as a parent what he supposedly had done so that I can correct this. The reasons given on your'e site can not explain exactly what he did. Our xbox was bought new from Toys R Us.....so there is no way that it was modded without us knowing before hand. We were never issued any warnings at all before the ban.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Microsoft do not un-ban previously banned  consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations.

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.

You might want to post in section 14 in order to get an official answer. 

Console Ban

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unfortunately, MS won't provide any details to you beyond the site you have looked at.

Be aware that console bans are not given lightly, so it has to be something serious to cause the console ban.

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