Ok, so I looked into this abit harder (My console has been banned) and it seems that xbox hands out console bans only for modifying the console and playing illegal games, which I have not done, Ill send the the bloody xbox if you want to check it.
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Welcome to the world of wrongful banning. My account KillUrFamily72 was banned for nothing as well. What they do is check the logs from your xbox to find something fishy, but sometimes something that looks fishy is just maybe an error while downloading some
dlc but it still fully loads on your hard drive and when you play it its majorly glitchy. They look at the log and see the coded logging for this map pack isn't right... so they believe your Jtagging, now they get their 'irrefutable evidence.' They wait for
you to load something up that has improper logging then bam without you even knowing, you are now a genius who can hack games but now they caught you, your banned forever and you can attempt to appeal in 14. While appealing in 14 you post about 16 times in
the span of 3 months and they finally decide to review your crappiest appeal, they then take a snippet from the CoC or ToU and highlight what you did wrong and that's their response to your appeal. Now you can't appeal again so your xbox is doomed and they
want you to buy a new one. Like everyone else, you buy a new one, move on, and microsofts money bringing 'support system' is still up.
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If your console has been suspended, it is due to a gross violation of the Xbox LIVE Terms
of Use or Code of Conduct identified by the Xbox
LIVE Policy and Enforcement team. This thread is now locked, as this is not open for discussion on the Xbox Support forums. You can post in the forum titled " 14 My Xbox LIVE Account
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