consistently connecting to my network and xbox live

im sitting on my laptop 6 feet away from my xbox with "excellent" signal strength, however when i scan for available wi-fi networks with the xbox 360 none are shown. also i have been able to gain access to xbox live before. i live above a store where i rent and the router is controlled by the store owner/landlord. any advice would be greatly appreciated.  

 

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Last updated July 4, 2018 Views 6 Applies to:

Hey there - we will need a bit more information. Can you review the START HERE sticky and post the info it requests?

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thanks for responding so i started with the start here sticky and followed the instructions my status of live is "up and running", i am not banned. the interesting part is when i scan for wi-fi networks it picks up the law office next door but not the store below me. could the landlord possibily blocked the xbox or maybe the router doesnt have enough ban width? kinda shooting in the dark

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Hey again! There are questions down at the bottom of that guide. Can you provide the responses to these questions here for us? Thanks!

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