Connects stood up but not lying gown?

i have xbox 250 s, it gave laser burn to 2 games in a day. I called game, where I got it from and it was because I had my xbox upright, needs to be face down. Ok, so now its face down, but it wont connect to xbox live, it wont connect to the bt hub, but, if I turn it upright it connects straight away?? All other devices connect to the hub no problem, any suggestions please.
Here is a link to whats happening:
http://www.youtube.com/watch?v=cyaCHkScbNI&list=UU_S9TXsI2D3_zhBBiUVmoTA&index=1
Thanks
John

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Gown??? DOWN

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So, is it using WiFi or is it connected by a computer Ethernet cable to the router?

What Country/State/Province do you live in?

Modem brand & model number:

Router brand & model number:

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

Things you have tried:

Is UPnP Enabled? Yes/no/Unknown

Do you have a NAT error? If so, what is your NAT?

Any Error Codes you encounter:

Who is your ISP(Internet Service Provider)?

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below

does not appear for you, just leave it blank.)

W:

X:

Y:

Z:

ID:

L:

Q:

T:

D:

S:

C:

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