I have been using Verizon DSL for quite a while. Recently, our router started malfunctioning and they sent a new one. It hooked right up and we could access the internet from all our computers BUT it is restricting my XBOX 360 from accessing the internet. I contacted their tech support and was told they could "open the ports" if I paid for their premium tech support pkg at $14.95 mo. WHAT!!!! I explained that I have always had Verizon and always had my XBOX connected with a wireless network adapter. They told me it wasn't their choice to do this, that the console manufacturers - Microsoft & XBOC Live, Playstation, WII etc,,..require the internet providers to do this to protect the network. IS THIS TRUE!!!! If not, what can I do to get this fixed without having to find a new internet provider????? I have held off on renewing my XBOX Live acct again this month because the only way I can access it is by stealing wireless from my neighbor after they go to bed or when they are not home (NOT A GOOD THING TO DO). I can't afford another $15 a month for XBOX Live service. HELP!!!!!