Connection/NAT issues with ATT NVG589 Uverse Modem/Router

I have been using ATT Uverse and Xbox Live for a long time now. Always had an open NAT using UPnP through the Uverse modem. I recently upgraded my speed through Uverse and they gave me a new modem. It is an ATT NVG589. The NVG 589 does NOT support UPnP. With that being said when I connect to Xbox Live, I can connect however I always get a moderate NAT. This is with the Xbox set to Automatic in the network settings.

I then proceeded to create a static IP for the Xbox 360 and forwarded the Correct Ports. I can still connect to Xbox Live but NAT is still moderate at times. Sometimes it is open. 

Furthermore. When I boot up my Xbox it does not automatically connect to Live now. If I try to sign into Live manually it gives me an error about the internet connection. I then go into my network settings. Test the connection. Everything tests good. Then I can sign into Live. But I cannot sign in as soon as the machine turns on without doing a "Test Connection"

 

Question Info


Last updated July 4, 2018 Views 542 Applies to:

Hey there Juiced,

Sorry to hear you're having issues connecting using your new router.

I would definitely recommend reading through the suggestions in our How to Open NAT sticky thread. It has some great steps for port forwarding and further solutions if you're still having NAT issues.


Please let us know how those all work for you and we'll go from there.

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Having  the same problem. Even when I switch nat to open, I still cant connect to xbox live. Has anyone found a solution??? Paying for games and dlc that I cant play is pretty annoying.

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