CONNECTION PROBLEMS

when i turn my xbox i can sign in fine and watch things like netflix on or go on the internet but lately when i go to play a game it wont let me sign in and it keeps saying test connection but ders nothing wrong my connection. and when i come out of the game im signed back in again. i could do with help please if anyone can.Ps I JUST WANT TO PLAY FIFA 14 ONLINE HAHA.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey Dazlawlor,

Please try the following to fix this issue:

  1. Delete your profile (profile only, NOT profile and all items)
  2. Clear the System Cache
  3. Re-download your profile
Let us know if this fixed your issue =)
Regards,
SamxBroski

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You should know that Xbox Live has a service alert right now, so that could be the problem.

support.xbox.com/.../xbox-live-status

Keep checking that page for updates, and try again once all the alerts are gone.

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