Connection problems

I got a new halo 4 xbox 360 and it should be able to connect the wifi without an xbox 360 wirless adapter but when i tried to connect to the wifi it said it needed an xbox 360 wirless adapter.If it should have it without being able to do it with the adapter then why is it asking for one?


 

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Last updated July 4, 2018 Views 2 Applies to:

Usually if it says it needs an adapter, it means the internal wireless card is bad. Double check your documentation to make sure it does have an internal card.

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It definitely has built in WiFi. Is there any way you can exchange the console? Sounds like there could be a hardware issue like Sketch said though...try going through this and let me know what you find out. support.xbox.com/.../cant-connect-to-xbox-live-solution

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Hey halodude877, Are you getting any error messages while attempting to connect? As a heads up there has been a service alert all day which can be viewed here: support.xbox.com/.../xbox-live-status . It may have also been keeping you from connecting.

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