We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I just switched to xfinity blast 50mbs , and can not play or use anything on xbox one. The router has had soft reset and a hard reset , and still no improvement. Everytime try to play online or use xbox fitness I get there is a bad connection please try
to connect again. Please help
Also VICGRINDEL Please go to Settings>Network on your X1 and run all 3 tests on the right side- please post your upload, download, and packet loss. In addition, please tell us your NAT setting.
You may also have a bad signal on your ISP service. If you can open your modems interface page, you can get your SNR, Upstream and Downstream and power levels- you may need to contact your ISP to make sure they are within range. But thats is way down the
road, please start with KLRSKIR's request and mine. Thank you.
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