connection issue

well i am having a real battle with my xbox connecting to live, there are two in the room, one the halo edition works fine the other xbox s wont connect help plz

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there bud!

 

Have a look at this XboxLIVE Disconnects | XboxLIVE Slow | Speed up XboxLIVE and see if anything on there helps with your issue. As well as this, have a look at the XboxLIVE Problems | Console Cannot connect to XboxLIVE  Make sure all ports are open, and that UPNP is enabled on your router settings (Universal Plug and Play) - When you test your XboxLIVE connection, do any errors appear, such as messages, yellow exclamation marks or red crosses?

 

If you do get an error when testing the connection, view the  Xbox Connection Test Error page to see the support links on how to resolve the error - Also, to check you do not have a NAT error, view HERE to see, and troubleshoot it if you do.

 

Keep us posted! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi, are your Xbox's wireless and do you have gold membership on at least one profile on the 2 xbox systems if so try the one that wont work via Ethernet cable to make sure its not your wireless card also try turning off the one that works and use the one that don't work on its own and see if it works, there maybe conflict in your router, if they are wireless check your router to see if they are recognised.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.