Connection Help

Hello,I'm having a problem with connecting to xbox live. I have had this problem for a while now, and now my mom's boyfriend is having the same problem. When testing our connection to xbox live the connection will go through the network but will stop at internet or xbox live; it is highly random of which one the connection stops at. We have reset the router and restored the network to the factory settings. Any help would be greatful.

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

Greetings Tanner!

Before we begin to troubleshoot, could you please tell us if you are with Comcast/xifinity. Thank you!

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Comcast

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Comcast/xfinity subscribers in certain areas are currently experience problems connecting to the Xbox LIVE services, due to a service outage. Comcast and Microsoft are already aware of the problem and are working to resolve it.

Sit tight until this is sorted. If you're still having connectivity problems to Xbox LIVE, after this has been sorted, please let us know. 

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Thanks so much we were unaware of the problem

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hello i have problem with connectoin xbox live ?

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