Connection error

What Country/State/Province do you live in? Co.Wicklow, Ireland Modem brand & model number:  Router brand & model number: Netopia If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Internal Things you have tried:  turn on/off router, reset connection settings on Xbox, turn Xbox on/off, checked that router enabled upnp Is UPnP Enabled? Yes Do you have a NAT error? If so, what is your NAT?no Any Error Codes you encounter:  Who is your ISP(Internet Service Provider)? Eircom After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.) W: 0000-0021 X:0000-F001 Y:30A8-4840 Z:0000-0000 ID:0006-0000 L:8015-1000 Q:8007-0435 T:Wireless A:192.168.1.3/255.255.255.0 G:192.168.1.254 D:192.168.1.254, 0.0.0.0 N:Eircom1750 2774 S:WEP C:7
 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hi,

Is your Netopia router a Wireless G or Wireless N router?

First of all I would follow this:- www.unofficialguidetolive.co.uk/.../81-eirecom-customers-with-netopia-kit

If you  still have problem after that please post back the exact model of Netopia it should be printed on a sticker underneath the router

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I tried that unofficial guide and still nothing! When I test the connectiong it's only failing at the last bit where it tries to connect to xbox live. And it's the red X that comes up, not the orange dot, I heard that's to do with the NAT or something? The laptops. iPhones and iPads in my house all connect fine to it.

The sticker on the router says:

3347NWG-IRL

000FCC3E8A30

SN:20875824

I dont have the right wire to try a wired connection.

Cheers for the reply,

Ryan

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Hmm that guide usually works fine for Eirecom customers

So you get this is that correct:-

[View:http://solutions.xbox.com/en-US/PublishingImages/04_xboxlive-failed.jpg]

If UPnP does not work (which is what those instructions covered) try turning off UPnP and using port forwarding:- portforward.com/.../Xbox_Live_360.htm

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