Connecting to XBox Live

I have recently returned to the states from another country.  I had no issues with my xbox live account prior to leaving but cannot access it now.  After reading other forums, I have changed my password, added my proofs to xbox.com/proofs, and deleted my profile and cleared the cache 3 times.  Now my issue is with downloading my profile.  It gets a quarter of the way through and stops and tells me "xbox live profiles cant be downloaded right now. try again later" with the code 80004005.  I have tried this at least 5 times now and still nothing.  

 

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Last updated July 4, 2018 Views 0 Applies to:

many ppl have the same problem, i can't recover my profile either.

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