Connecting to Xbox live

I go to Xbox live and I test my connection... I have a wireless connection and when I click to test my wireless connection it says I have a Ethernet cable plugged in when I don't.... I've tried unplugging everything in my Xbox.. I've reset it and reset the wireless adapter and nothing works... Please help...
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Get a flashlight and look in that socket. Is there anything in there which might be shorting out the contacts? If not, then turn off the Xbox and unplug it, then press on the power button on the console several times, and then power up the Xbox.  If that fails, then it's repair time, and you need to visit support.xbox.com/.../repair-process

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I cleared my cache 3 times restarted my xbox and re downloaded my profile and it worked

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can you still connect using an Ethernet cable without using the wireless adapter?

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Your network card might need replacing, the last time I saw that problem it was the network card in the xbox it self. If nothing else buy the original wireless device for the xbox and use it to get wifi.

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