connecting to xbox live

i get a message with saying I can not connect to xbox live when I am trying to install the security update that if you haven't got it may stop you from connecting to xbox live. I have ran all the checks and done everything required of the fixes and it still will not connect.

 The error I am getting when trying to connect is that the unternet is connected but can not to xbox live. I have checked with other users of same isp and they are not getting the same issue so it can not be that. Have done the normal router checks and nothing.

The error code when trying to update is staus code 3F4A - 0000 - 0800 - 0200 - 8015 - 1911

Please can anyone help?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

The error message indicates, as you say, that your xbox wont connect to xbox live. I suggest you try updating it using a usb stick. That will hopefully resolve your problem. Take a look at this page to find out hos to do it:

support.xbox.com/.../system-update-help

Hope it helps you out. Good luck:-)

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