Connecting to Xbox live

My son and I are tring to connect his xbox to the internet and we are stumped. We are using a cable modem that is connected to our vonage box. The internet passes through the vonage box to a Mac Time capsule which loops through out and down to our basement where the Xbox console is located. I have a dumb hub in the basement connecting the Xbox as well as my Macbook pro which has no problem connecting to the internet with this wired connection. When I test the connection the Xbox says it can't obtain an IP address. I've power cycled the system with the same result. Any thoughts? Trouble shooting with Xbox is all PC base and we are all Mac here.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

All is well here. Bad ethernet cable was the problem. Cheers!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

That's GREAT!!!!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.