Connecting to the internet

i Have been a Xbox gold member for a long time. For some reason I cant connect to the internet today. none of my settings were changed. Internet connection for my Mac is fast and running. I have tried to follow the prompts but i havent been able to resolve the issue.


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hi there ICEYC88. When you run the Test Xbox LIVE Connection test, what phase of the test does it fail on (Network, Internet, Xbox LIVE)? Once it does fail, press "A" to get more info, and then please read the very top line of the error message.

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