Connecting to the internet using datajack

Hi,

So I could use the datajack with my 360 for downloading updates no problem with internet sharing now my xbox one won't connect to Live with it at all I contacted support and they gave me the port opening page but that did not fix the problem.

So any thoughts on how I could connect the data jack?

Thanks

 

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Last updated July 4, 2018 Views 8 Applies to:

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Hey there. What is the error you get when you run the network connection test?

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just that it could not connect it does not give me a code, I'm using the ICS feature on windows 8.

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Alright. Cool. Do me a favor and follow this troubleshooting flow ( support.xbox.com/.../connect-live-using-pc ) to see if it connects.

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ya that's what I am doing but it doesn't work

it sees the connection but won't connect, tried everything it says on the page

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Where is the test connection failing? DHCP, IP address, DNS, or another?

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doesnt say it just says that it cant connect

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Hi Faids,

Honestly it just sounds like the ICS is not properly setup.

Have you tried setting the IP manually? If no, I would suggest giving that a shot. The details are listed as 'Solution 2' in that ICS article Hephaestus linked you previously. 

Let us know how that goes, or if you have anymore questions.  

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ya didn't do anything, I'm wondering if it might be too slow? Since I can't create a network bridge is the xbox programmed not to accept connections below a certain point?

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Greetings gnorhr!

Which device does your computer terminates to, to be able to communicate out on the Internet (e.g. USB dongle etc.)?

Could you run the Test Network Connection on your console and let us know which of the following error messages you are getting.

Thank you! 

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I'm using a usb modem(company is datajack model Sierra 597) connected to my windows 8 laptop, then connected to the x1 via an ethernet cable.

I'm not getting any error messages besides that it can't find an internet connection, the ethernet cable is good i've tested it

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