Connecting to my account

Hi there, my gamertag if 'Trezonz' and has been for roughly 3 or 4 years. The email account connected to it is 'D-Dancer', and I always receive billing emails other information to that account and the emails always name me as Trezonz.
Except when I attempt to login in on the xbox site or download my account using the 'D-Dancer' email address and correct password it logins me in as some random HalfCrowd2. I have no idea who or what HalfCrowd2 is.
How do I fix this? And how do I reconnect my 'Trezonz' account to my 'D-Dancer' email address? 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

When you are logged into this gamertag on your console go to the settings tab.  Select account and scroll over to account information and select account security option.  Here you will have an option to change the microsoft account associated with your gamertag, but it will also show you the email address that is associated with the gamertag as well.  I hope this helps.  

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needs to go to account management....

support.xbox.com/.../browse

hope that this helps.

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