Connected to xbox live, cannot sign in.

I am connected to the Internet through my console wireless, and I've tested the connection 10-20 times, and every time it says I'm connected to all 3. But when I go to sign into my gamertag it says disconnected from xbox live. Then when I try to sign in it just sits at the 'signing in' screen endlessly and wont let me connect. 

When I try to recover my gamertag it doesn't let me, and it also wont pull up my avatar.

I was getting the "oops you found a glitch" when I tried to get onto the website until just a minute ago. I tried turning the console off and on after the webpage came back up for me, but no dice. It says my subscription is valid, I haven't received any emails, and I have no reason to believe I could of been banned. (haven't even gotten on in the past week or 2).

Any help?

 

Question Info


Last updated July 4, 2018 Views 29 Applies to:

samething happen to me man idk whats going on but it looks like its happening to alot of people

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Just been on the phone with the support team, this is a known issue as they have had alot of calls about this. so all we can do is just sit tight for now. and wait for them to fix it. Sadly I now have to wait to recover my gamer tag though.

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