I am in one state and my daughter is in another state. We used to be able to play and chat with each other, but my son, my son and daughter live together, hooked up his xbox, I lost connection to my daughter!
Hope this helps:
If not then call Xbox Support: Toll free: (800) 4MY-XBOX or (800) 469-9269
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Hey, that likely means that one of you has a strict NAT setting. Can you all please answer the bold questions
here, and post your responses in this forum?