We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
If you test the Xbox Live connection, does it go through or does it fail? If it fails, at which step does it fail at? Are there any error messages you are getting and if so could you provide the full error context including error code?