We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Not quite sure what you are trying to say here but it sounds to me like you are either trying to remove your credit card from your account or turn off auto-renew. If it is the credit card then it might be giving you a problem because you owe money for auto-renew.
If it's the auto-renew giving you a problem it could be the same thing as the credit card issue if you are too far behind on renew payments or you may be using a web browser that doesn't play well with the website. Only way to really know is to try a different
web browser than the one you use and try it again, if it still gives you issues then you will have to call support and ask them to look into your billing and see if you owe money.
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