Completely connects to internet, Y for error status report displays codes:

W: 0000 - 0021

X: 0000 - F001

Y: 20A8 - 4840

Z: 0000 - 0000

ID: FFFF - FFFF

X-Box allows us to listen to the radio things and update existing game files, Facebook, and Twitter, but will not work with XBox Live or Marketplace. Please help.

We're connecting through a wireless router and it works for the computer (obviously).

 

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Last updated July 4, 2018 Views 1 Applies to:

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that error code i believe is an NAT issue, when ports are restricted. everything on the xbox service uses different ports and xbox live uses the specific ports of 88 and 3074. also is there any error messages when you test the xbox live connection?

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nothing pops up. i have to press Y to open that code

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so does it say it can connect or it cant connect the xbox live, like it was successful or not

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it doesn't act like it has a problem connecting to the internet, like i said Avatar Marketplace, facebook, twitter and all the radio stuff works, co-op, or marketplace. Game Marketplace has all the symbols, but submenu's say 'No Content Available' and it always says 'no games available' when trying to play games live

It completely connects on the status check screen

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>>forums.xbox.com/xbox_forums/xbox_support/f/9/t/7448.aspx<< i Recommend going to this link and try opening up your ports/nat. it would be the only thing blocking material from showing up, i have had this happen when i got my new router untill i made all the adjustments

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ports open and UPnP is enabled same issue. I'm so stressed

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ports open and UPnP is enabled, same issue. I'm so stressed

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If you are having issues connecting to xbox live please check the following:

>Check your internet connection (wired is plugged in and wireless is detectable)

>Run xbox live test connection

>Check you NAT Type

>Reset Connection

>Check your WPA Security key, some issues occur when your ip settings are not on automatic

>Check Xbox Live Status if its up and running support.xbox.com/.../troubleshoot

If further issues occur contact xbox support via online chat or phone.

Hopes This Helps You

-ZeroThunder-

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exactly the generic help i expected. I'll call them tomorrow.

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well, you still need to provide the network setup you have. from the modem to your xbox, the network map.

be specific model numbers and makes

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