Complaint of someone hackinig into my xbox live account

Someone yesterday hacked into my sons xbox live account. They changed his avatar to a girl and put [Mod Removed] . They have sent this to over 40 people and he is now getting reported for the things whoever sent out. This is very ungodly and hurtful. We are not sure who has done this but we would like to know who it is so we can take the proper actions.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

If he has not done so already, he should change the password on his account now, to prevent further access to the account by anyone else.

You should then get in touch with Phone Support to open an Unauthorised Access case. You can reach them here:

support.xbox.com/contact-us

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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This page has some good steps to take to prevent further access. Following numbers 1, 2 and 3 is wholeheartedly recommended.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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