Complaint against Xbox customer support members

I called and talked to two members of the Xbox customer service staff and both were rude, condescending, and overall set a bad face for Xbox customer service. I would like to make a formal complaint against these two representatives [Mod removed]. The case number is [Mod removed]


Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

No point posting here,no one from Microsoft reads these forums.

You are not allowed to post reference numbers on the forums,they are for chat/phone support only.

All I can suggest is phone support again & ask to speak to a manager.