Communications Ban Issue No Party Chat After Suspension is Up

I have seen other people with the same problem im having. i had recieved a 2 week suspension ban due to complaints filed on my profile and i wasnt able to seen messages or anything until Oct. 4. Here it is Oct. 8th and i was given the ability to send messags but not the main thing which is my party chat feature back, which is really messed up. I join a party but my friends cant hear me at all. ive tried deleting my account and re downloading it, clearing my cache and doing a hard system reset and nothing my friends still cant hear me. This is really messed up seeing i bought all my games on a account i cant talk to my friends and play my games with.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:
Answer

Hi lLingo X,

It looks like there may be a larger issue with the bans releasing. Check out this thread and repost your issue there. If you haven't reached out to XBLPET at enforcement.xbox.com and submitted a claim, I would go ahead and do that too. Hopefully they get your sorted quickly.

forums.xbox.com/.../2048418.aspx

MCP. MCDST. LVL 80

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