Commit order

I have been trying to enroll to xbox live gold member, although i receive this message when I commit my order since yesterday: Não é possível realizar esta ação agora. Tente novamente mais tarde. Para obter mais informações, visite http://www.xbox.com/support. What do I need to do?
 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

That message is telling you to try again later.

-

If you've waited and are still getting the message then I would double check that the region of your LIVE account matches that if where you reside in the world.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you voteDC

I Have been waitting since yesterday.

Where do I provider this information (region of live account ) ?

My language is set portuguese(brazilian) at windows live and my payment address is also set to Brazil.

Is there anything wrong?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Sum! You can find your account region by logging in to https://billing.microsoft.com and then selecting Personal Information. Make sure this region matches where you physically live. Let us know, thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.