code postal invalide

bonjour j'ai un probleme j'ai achete une carte gold prepaye et quand je rentre mes cordonnes sur la 360 il me dit que mon code postal nes pas valide... jai esseay une autre adress pareil impossible de finir l'operation que faire??? urgent merci


Hello I have a problem I bought a prepaid card and gold when I getmy cord on the 360 it says my postcode ties invalid ... jai esseayanother address such impossible to finish the operation to be done?? urgent thank you 

 

Question Info


Last updated July 5, 2018 Views 139 Applies to:

You may have accidentally entered your region incorrectly when you created the account. You can check it by visiting https://billing.microsoft.com and click on "Personal Information". If that region doesn't match your physical location and the region in which you bought the card, you may have issues.

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moi aussi j'ai le problème comment on fait pour changer, j'ai essyer sur le site mais je ne suis pas capable

et je viens du canada, je me rappelle d'avoir mis ma région canada 



I also have the problem how do you change it, I essyer the site but Iam not able

and I am from Canada, I remember putting my area of canada
 

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You cannot change your account region. If it was entered incorrectly or you have since moved you would have to create a new account with the correct information.

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i want to accept reaedmecode but iamnot have postal code

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Greetings, SeaborneSumo. It sounds as though the region to which your account was registered does not match your physical location. This will cause issues such as the one you are describing. You may need to create a new account registered to the correct LIVE supported region.

If you have any further questions, please create a new thread for us and we'll be happy to assist. Thanks! :)

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