Code 80151011

Over the last couple of day i have been getting this code come up, i have tried everything, cleared cache, deleted profile, re-installed the last update, then tried to download my gamer profile again, nothing is working! Whats happening?

Weird things is i use an old xbox to watch stuff on in another room and its fine, nothing wrong with it!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi mingetta,

 

It sounds like you have tried some of the correct steps to resolve this error however there are a couple more you can try.  Take a look at the steps on this support page HERE and give these steps a try.  Let us know how things go.

 

 

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I have already tried those things also, nothing seems to be working.  Changed my password 3 or 4 times now

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also i have deleted my gamer profile so unable to download it to move to a usb

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I have even tried putting my profile from my other console on usb to move to my other one and this has not worked either

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Hey Mingetta!  Man, stubborn error, huh?  First, I want to confirm that you followed all the steps to update your proofs- it looks like you did, but if you haven't yet, that'll be important.  Another thing to try is- can you download this account to any other consoles?  If you have a friend with an Xbox, that's definitely worth a try.  If it'll download to another console, then please try removing accessories (including hard drive) from yours to see if that helps.

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Hey mingetta,

I've been waiting on your response to one of the threads you've started, and am sorry to hear/see this issue is frustrating you so much!

Just in case you don't know how to track your threads you can use the 'Your Discussions' tab at the top of the threads. This will help us stay up to date with what all has been suggested.

Thanks

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