Child Profile to Child Live

I am trying to turn my child's xbox profile into an xbox live account now that he's older but the console keeps directing me to the website. I've created his Microsoft account, linked it to mine (and paid the fee). After that I tried the console to link the profile to the Microsoft account and it still directed me to use the website. So, having then gone through the steps on the website to create his account, I do not see any way to link his console profile to the live account. Is what I'm trying to do possible or does he have to start over and ditch all of his achievements and avatar rewards to start over?


Question Info

Last updated July 5, 2018 Views 3 Applies to: