Child acounts and Xbox Preivew Program

I've been having some issues with getting an invite to the Xbox preview program and I've been told by Xbox support to seek help here. They told me that the reason I might not be getting is because I am using a child acount, they told me they don't have all the information about it so I should ask here and see if anyone here knows if you can get an invite even while having a child acount.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:
Answer

Hey there, PJ990! Phone support is accurate and having a child account will prevent you from getting into the Preview Program. However, I do see that you have been invited, and got you access to the Preview Program Support forums. They will be able to assist you getting an invite to your parental account so that your console can be in the preview program.

Please let us know if you run into further issues accessing that site! :D

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.