Child account...but not really

When we signed up, my boyfriends account was set up as his 10 year old sons and his son's as his. All of my research points to one thing....create a new account. Only thing is all his progress will be lost. Does anyone know how we can recover his progress AND give him a proper adult account?
 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Can he promote his account to an Adult one in the Settings > Account > Your Information panel on the Dashboard?  If not, I'm not sure what other option he has.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.