Child Account to Adult Account?

Can anybody help me here? EA tried but could'nt so they sent me here. I want to play FIFA online but i get a message that says im too young. I am aware that the age limit is 13 but I am 15. I set up my xbox LIVE account nearly 2 years ago but im 99% sure that my Birthdate is correct. Is there any way to check or change the birthdate?

Any kind of help would be appreciated!

 

Question Info


Last updated October 12, 2018 Views 968 Applies to:

You can get a general idea by logging into accounts.live.com, there it will let you change your birthday, but it won't change the birthday for Xbox.

All the same there is no override method to my knowledge

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I did this, but it has been three days and still no option to upgrade to an adult account. if i make a new account, can i transfer all my friends and will my downloaded games transfer?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Changing the birthday on the accounts.live.com page does not change the age/birthday of your Xbox live account. Also there is no way to transfer dlc to a new gamertag.

To the opener, when you first sign into any EA games online with your Xbox profile it asks you to create an EA account which it links to your gamertag. If you're sure that the age on your xbox live account is correct it might be a problem with the birthday of the EA account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Are you really 15 and did you have your correct birthday entered when you set up the gamertag?  If so, you should have no problem playing on EA.  And as the previous post, you cannot change your xbox account birthday once it's set up.  Yes, you can change birthdate for the WLID, but that's different.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you are having problems, you will need to have your parents contact ea on your behalf to give you permission to access the games.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i cant get in to call of duty elite and i need a account i have to change my age help

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey everyone! As mentioned, there is no way to change the age on your GT. If your GT has an incorrect birth date on file, you would need to create a new account to correct the issue, or simply wait until the account age is old enough. Once the account age reaches 18 you can simply promote the account (forums.xbox.com/.../153165.aspx) to a full adult account.

If you believe there is a discrepancy with your EA account age, you would need to contact them directly to address the issue.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have a similar problem it says I'm to young when I'm older then I need to be

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there ELEMENT SKATER8! Since this thread is dated back to last year, I'm going to go ahead and lock it. For help with your question will you please create your own thread in this forum detailing the issue and any steps you've tried already! Thank you in advance. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.