Child Account Error?

Hello,

For the past 2 days now, my Xbox would kick me out of Xbox live and when signing in it would give me a 80151911 error message. Now I don't think it's to do with my internet, though it's unstable, as normally it would be able to reconnect again and it'd never randomly disconnect there would always be some sort of lag involved before hand hinting at my internet connection. I think that my account is still registered as a child account although I'm far past being a child. I heard there were some issues with people with child accounts not being able to sign in due to an update? So I'm not sure if that's relevant at all but it just makes sense to me. If anyone knows what I can do for my account not to be still classed as a child? Or so I don't keep getting booted out of live due to this error with the update, it would be greatly appreciated. 

Thanks~

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

THIS IS AN ONGOING PROBLEM, WHICH MICROSOFT HAVE YET TO RESOLVE..

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.