My daughter has had an Xbox gamertag for many years, now she finally has a chance to join Xbox LIVE! However, being a child, they force you to CREATE a NEW account, so that they can charge the parent $.50. Now I cannot figure out how to migrate her original gamertag, gamerscore or achievements to this FORCED new account.
I had no issues last year joining my son to Xbox Live... no PC only (new) account creation, just him redeeming the code (setting up an email) and me verifying my parent status. This new system is HORRIBLE... charging for a new child account then not being able to keep all their gaming history?
I've been a long time supporter of Xbox consoles and Xbox LIVE. Making it so confusing and difficult for long time child players to join LIVE is inexcusable! I think my family and everyone I know will be cautioned against your systems and your (crappy) services in the future, FAR too much work to get enjoyment from something SO expensive. I am VERY upset!
I would appreciate a prompt remedy.