Chatpad doesnt work

Amy I doing anything wrong?


I got the xbox 360 slim from Microsoft Store so the controller is legit.

It has internet access

I have live gold

xbox has not prompted for updates in a bit, but I have installed all that it wanted me to.


Any ideas?


Thank you,



Question Info

Last updated July 4, 2018 Views 15 Applies to:

Greetings, CoffeeAndJazz! Have you made sure that the chatpad is snapped in to the controller all the way? Sometimes it takes a little extra elbow grease to get it clicked fully in. Take a look and let me know if that might be the issue. This page can provide you with some extra information about how to set up the chatpad:

I'm going to move this over to 04 - Using my console. They should be able to help you further there. :)

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