I can play XBOX One online with a friend, but when I try to chat I get a message "Your privacy settings prevent chat with some people". I check the privacy settings for chat and it is set to friends. I only have this issue with the one friend. He recently switched from 360 to One. Another switched from 360 to One and I have no problem with him. I think that it must be something with how it recognizes him,but then why do I get a message that it is my privacy settings? Wouldn't it say something to the effect that it does not recognize him? Thanks.