The debit card registered to my xbox live account I used to pay for xbox live expired in May this year. My auto renewal came up this month and you have managed to charge an expired card?? The expiry date in the card details has changed from May to June which has not been done by me.
Im sure you cannot do this and am very angry at how you have managed to. I am waiting to hear from my bank for an explanation. I used a prepaid card to renew my xbox live which is why I did not update the card details. So you have charged my card and taken my renewal code giving me 2 more years of membership.
I need an explanation of how this has happened and an immediate refund.