Changing WLID

I have been trying to change my WLID by following your steps,i get to step 7 and click on yes change i receive a message "The email address or password you entered isn't valid.Please try again." I have repeated this many times with the same error,I do have a valid WLID which i have been trying to change to and the password i enter is correct,I do use my new WLID so i know it is valid,i have looked through the forums for possible solutions which none of them work,any help will be much appreciated.The reason why i am changing is because of  security problems with my old WLID

 

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Last updated July 4, 2018 Views 10 Applies to:

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If you've used the new email address to create a Windows Live ID already then you aren't going to be able to attach it to your account, as the system thinks it is already connected to one.

You'll have to create a new email address and switch to it before logging in to any other Microsoft sites with it. 

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okay i have created a new email address and tried switching before logging into any microsoft sites as you suggested,same problem

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I'm lost then I'm afraid. Hopefully someone with more knowledge of the situation will help out.

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Are you able to recover your account as it is, with the current WLID?

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Yes i can recover my account with old WLID but i dont want it associated with this email any more due to problems i`m having with it,i would like it swaped to my new email address

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I have made another 2 new email accounts and still cannot change my account to the new emails.

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I just want to clarify that you actually tried recovering the account with the current WLID right  now, not in the past. Is this correct? Are the new WLIDs you are creating the same region as your account?

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Yes the new WLIDs are the same region,but i think i might know the problem,i have created a new email then i go to www.live.com to create a new WLID,then i go to my xbox to try and swap it to the new email thats were it fails,do i have to go to www.xboxlive.com to create a account before trying to swap or not,i ask this because i dont wont to try this and do something wrong and get banned

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I can,t recover my XBL account on my new WLID because i cannot even link my xbox to it

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You wouldn't want to create a new account with the WLID you want - that would complicate the process. Just select a valid email address that is not currently a Windows LIVE ID associated with an account on Xbox.com. An example of how you can do this is by visiting live.com and click signup; then, after registering, choose that address on your console. :)

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