Changing to Gmail

So, I use Gmail and I'd like to switch it to my main email. As far as I know, you could create a live account with Gmail on the console without any issues. However, whenever I try to change it on the console it always tells me I entered in the wrong information when I KNOW I didn't. I've tried it multiple times. I'd appreciate any help, I've done this in the past so it shouldn't be an issue but for some reason I can't get it to change to my Gmail account.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Hey there FithBeast55! If you are unable to change your Microsoft Account email online you may be in a 30 day wait period. This can sometimes happen when changing sensitive information on your account. Usually that provides a message about the wait.

If you'd like to get more info on the state of your account, please contact us directly and speak to an account agent. Let us know how that goes, thanks!

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 Definately gonna wanna take Ibn Mars advice and contact an agent directly.  Its worth it and hope you can resolve without much hassle.

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