changing settings

I have been trying to change my privacy and security settings, from child to adult but it keeps on saying 'uh oh that was not supposed to happen'. what can I do to change the setting/ 

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hi,

Do you have a parental account attached to this account? If so, you'll need to login to the parental account first and agree to any sort of terms and conditions and make sure that the parental e-mail has a gamertag attached to it.

Once you're able to do that, log back into your own account and you shouldn't get this glitch error on the privacy & online settings page. 

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