So we setup my xbox live account a few years ago, and now comes the time where we need to start editing my settings. My mother forgot the password she used to setup the account, and now we are stuck on the old settings. Is there any way that we can change my settings without using her password? Also she doesn't know anything about the email account (any of the details) because she has never used it. So now we are really stuck, and can use some help!