Changing profiles home xbox

I've had two xbox ones for a while and one after one they died, now I cant make my new xbox my home xbox.

This problem was answered in this post ( but the actual answer was deleted by a mod.

Can someone please message me what I supposed to ask MS, because I've called and sat on the phone with their "help", but after being on the phone for 50+ mins I'm very frustrated.


Question Info

Last updated July 4, 2018 Views 9 Applies to:

I'm sure if you explain to the agent that you were unaware of the three time a year limit, which most people are unaware of, he'll give you a one time reset.  I've been using Xbox one since day one and honestly I've only heard of the limit as of yesterday.  I'm sure most people out there are unaware.  There really should be some sort of warning when you reset the home console.

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