Changing Primary Email addresses

When I first got my Xbox live account it asked for an email address. Since then, that account has been closed. I am DESPERATELY trying to find a way to change my primary email account (which was hotmail.com) to my new Gmail account and have had NOTHING but problems trying to do so. In summation, I want to change the primary email address associated with my Xbox live account to my new Gmail account and have not been able to figure out how to do so. Someone PLEASE help me out here!!!

 

Question Info


Last updated July 5, 2018 Views 220 Applies to:

I guess essentially you want to change the email associated with your gamertag. Have you tried the steps in this link support.xbox.com/.../switch-gamertag-to-different-microsoft-account What steps have you tried?

I think the email change can only be done on the 360 right now, you can try it on the xbox one to see if they have similar menus

Basically:

1. Go here accounts.live.com and hit sign up and use your gmail

2. On your xbox sign in using your Xbox Live gamertag.

3. Go to settings and select Account.

4. Scroll right to Your Information and select Account Security

5. Select Microsoft account

6. Select yes

7. Enter the password for the Microsoft account that is currently associated with your gamertag and select Sign in.

8. Enter the email address and the password for the new Microsoft account that you want to associate with your     gamertag, and then select Sign in.

9. Select Yes, change the Microsoft account associated with your Xbox Live account.

10. Select Update Contact Information to update your contact information or Done to finish.

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Yeah, this is a real drag that you can't do this on Xbox One.  I really don't want to rehook the 360 just to do this.  I can't believe there isn't a way to do this on the web!

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go to home.live.com

log in with your current xbox account email(which should be windows live ID)

go to settings, then ''more mail settings''

click "Aliases: manage or choose a primary"

and add your gmail account

confirm it

and make it primary

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