Changing My WLID without the old password

I tried to recover the password for my WLID so that i could join Bungie, but ive had two unsucessful attempts through the help center. They said that their final reccomendation was to create a new WLID. I did that and now i have some random gamer tag associated with my windows profile. Ive read the other forums about changing it, but i dont have the password to the id im currently using on my xbox. Is there anything i can do to change it?


Question Info

Last updated July 5, 2018 Views 1 Applies to:

If you don't know the WLID and/or password to an account, you cannot change the WLID. You would need to call phone support to have them restore access to the account, provided you can prove ownership.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.