I was originally attempting to reset my password from a microsoft account I havent had to input a password for in 15 years. why you ask because i all of a sudden (after 15 years of having the same account) cannot do anything on my xbox without my microsoft acount email and password. well the email is saved but the password is long forgotten. so i tried having the password emailed ot my aol account which is my microsoft accunt also. unfortunately i have not used that account for 15 years either so it is inactive. so i filled out a questionare for password reset 3 different time and had it sent to my yahoo account. all 3 times i was told i did not provide enough information. so it was suggested that i create a new microsoft account so i did with little problem. the only problem i am now having is connecting my gamertag to my microsoft account. because i cannot connect to xbox live without my 15 year old forgotten password on my old microsoft account. i do not wish to have a new i have invested too much time and money into the one i have now please help.