Changing Location

Hi. When I try to put in my billing information, I am told to put in my zip code and state, but I live in UK. When I log in on computer it also takes me to the US site. Is it possible to change this to UK? Thank you.

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:

Sorry to hear about your situation.

 

However, the only way to change the region (from U.S. to U.K.) would be to do an Account Migration (https://live.xbox.com/en-US/AccountMigration). Unfortunately, once a region is set, this is the only way to change it.

 

But, since this is a new account, it would be easier to create a new GamerTag and put in the correct information there.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.